Blogs by Alex Sensier

After graduating from Queen Mary, University of London, with a Bsc(Eng) in Information and Communications Technology, Alex joined Boxfusion as a Business Application Consultant specialising in Oracle Sales Cloud. He is a Oracle Sales Cloud Certified Implementation Specialist, and boasts strong skills in Oracle PaaS (Platform-as-a-Service) and ADF.
Partner Relationship Management: Reaching New Heights with Oracle PRM – Pt II
Posted on Tue, Dec 12, 2017 @ 2:34 PM
Effective PRM combines adaptive technology, seamless integration & a clear vision of business goals. Alex Sensier talks about customisation in more depth in the second part of a two-part blog series, drawing on a leading Oracle PRM implementation.
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Oracle Sales Cloud: How to securely log in as another user
Posted on Fri, Sep 16, 2016 @ 9:09 AM
We share our insights of using Proxy Logins to log into Oracle Sales Cloud securely, to troubleshoot user issues, for testing and improving user experience.
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Tags: Cloud, CX Cloud, Oracle Sales Cloud, Testing, user experience
A technical overview of how we built the Sales Cloud Day Planner
Posted on Tue, Apr 12, 2016 @ 3:05 PM
This is a technical blog post that covers how we have created a visual tool within Oracle Sales Cloud, to allow sales users more easily manage their daily workload.
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Tags: BI, Cloud, CRM, Customer Experience, CX, CX Cloud, Daily Organiser, Daily Planner, Day Planner, Oracle Sales Cloud, OTBI, planning tool, SaaS, Sales Cloud, Time Management, UX
Day Planner: A visually powerful sales tool to help you plan your day
Posted on Tue, Apr 12, 2016 @ 3:01 PM
Explore this exciting new tool we have built on Oracle Sales Cloud, designed to help you effectively plan your day. We wanted to give users a single place to manage their workload and better plan their day, as well as enjoy an enhanced user experience. Using OTBI to support the reporting the tool enables users to view Opportunities, Leads and Activities in one place without relying on Calendars and notebooks.
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Tags: BI, Cloud, CRM, Customer Experience, CX, Daily Organiser, Daily Planner, Oracle Sales Cloud, OTBI, SaaS, Sales Cloud, Time Management, UX
Embedding Document Management into Oracle Sales Cloud
Posted on Thu, Mar 05, 2015 @ 4:28 PM
This blog looks at the integration solution we came up with between Oracle Sales Cloud and Google Drive to enable our users to update their Customer and Opportunity records without having to navigate out of Sales Cloud.
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Tags: Google Drive, integration, Oracle Sales Cloud, Sales Cloud
6 Reasons Why Santa Claus Should Be Using Oracle Sales Cloud This Christmas
Posted on Tue, Dec 23, 2014 @ 6:56 PM
Christmas is a busy time of year for most people and it is especially busy if you have a whole world of children relying on you! This blog briefly explores how Santa Claus would benefit from using Oracle Sales Cloud in the run up to Christmas, highlighting the 6 Oracle Sales Cloud features that would really help him to deliver fantastic Child Experience.
Read moreIntegrating Oracle Sales Cloud with Siebel
Posted on Thu, Dec 18, 2014 @ 9:44 AM
This blog post briefly discusses and demonstrates how to create ‘loosely coupled’ integration between Siebel and Oracle Sales Cloud using Siebel Open UI portlets embedded in Sales Cloud.
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Tags: integration, Sales Cloud, Siebel, Siebel Open UI, Siebel Portlets
What’s new in Oracle Sales Cloud Release 9?
Posted on Tue, Nov 11, 2014 @ 9:13 AM
Oracle has released details of the new additions to Oracle Sales Cloud, which will be available to customers towards the end of the year. We’ve been given early access to the release and wanted to share with you our findings as well as the improvements that we think will be most useful for customers to fully utilise Sales Cloud Release 9.
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