Oracle have announced that the August 2014 version of Oracle Service Cloud is now available – there are multiple enhancements and some great new features. We are going to briefly outline what we feel are the key developments in the August 2014 release that will help your organisation enhance its Customer Experience through Oracle Service Cloud.Read more
Posted by Andy Stevens on Mon, Aug 04, 2014 @ 4:15 PM
We are pleased to announce that we have achieved Oracle Partner Network (OPN) Specialized status for Oracle Sales Cloud.Read more
Posted by Jake Patterson on Thu, Jul 10, 2014 @ 2:06 PM
With the introduction of Open UI comes the opportunity to modernise and enhance the user experience of the Siebel application across all of its functional areas. Siebel File Attachment handling is one area in which we can really add value to users, through extending and enhancing the traditional functionality to make it far more intuitive and robust.
Check out our blog post and video explaining how we went about that for one of our major customers, and the benefits they gained!Read more
Oracle RightNow Mobile Cloud Service allows you to deliver a seamless user experience across a variety of different channels such as branded apps, mobile self-service websites and desktop self-service websites.Read more
Oracle has recently announced that they have signed an agreement to acquire leading co-browse technology firm LiveLOOK to strengthen its Oracle Service Cloud offering.Read more