Louis Granger

Oracle Service Cloud August 2014 Release

Posted by on Wed, Aug 20, 2014 @ 3:15 PM

Oracle have announced that the August 2014 version of Oracle Service Cloud is now available – there are multiple enhancements and some great new features. We are going to briefly outline what we feel are the key developments in the August 2014 release that will help your organisation enhance its Customer Experience through Oracle Service Cloud.

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We are pleased to announce that we have achieved Oracle Partner Network (OPN) Specialized status for Oracle Sales Cloud.

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Jake Patterson

Supercharging Siebel Attachments with Open UI

Posted by on Thu, Jul 10, 2014 @ 2:06 PM

With the introduction of Open UI comes the opportunity to modernise and enhance the user experience of the Siebel application across all of its functional areas. Siebel File Attachment handling is one area in which we can really add value to users, through extending and enhancing the traditional functionality to make it far more intuitive and robust.

Check out our blog post and video explaining how we went about that for one of our major customers, and the benefits they gained!

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Louis Granger

Oracle Service Cloud Mobile Web Experience

Posted by on Wed, Jun 25, 2014 @ 2:17 PM

Oracle RightNow Mobile Cloud Service allows you to deliver a seamless user experience across a variety of different channels such as branded apps, mobile self-service websites and desktop self-service websites.

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Louis Granger

Oracle Purchases LiveLOOK

Posted by on Tue, Jun 24, 2014 @ 11:38 AM

Oracle has recently announced that they have signed an agreement to acquire leading co-browse technology firm LiveLOOK to strengthen its Oracle Service Cloud offering.

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