Boxfusion has been recognised by Oracle as Cloud Excellence Implementer (CEI) specialists in a selection of modules within Oracle CX Cloud, as part of their new CEI partner program. Laura Harland sheds light on the latest accreditations.

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In the age of accelerated digital transformation and heightened CX, OPA is quickly becoming a new industry standard. Luis Figueira looks at the benefits of OPA when supporting both the Service and Sales sides of the business.

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With Boxfusion’s short-listing for the UKOUG CX/CRM Partner of the Year Award comes a chance to pause and reflect on our work over the last 7 years. Chris Trueman takes that opportunity.

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Engagement Cloud, enhanced analytics and Gmail integration: We were one of the first to look at Oracle Sales Cloud Release 12 and here are our best bits!

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Amardeep Parmer looks at a quick, effective way to customise Gantt Chart applets in Siebel Open UI.

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