Integrating Oracle CPQ Cloud and Oracle Sales Cloud? Doreen Nyeko, CX Cloud Consultant, expands on a few hurdles you might face during integration in the final part of her technical blog series.

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Integrating Oracle CPQ Cloud and Oracle Sales Cloud? Doreen Nyeko, CX Cloud Consultant, expands on a few hurdles you might come across during integration in the third part of her technical blog series.

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It’s been just over a month since the February 2017 release of Oracle Service Cloud and we’re keen to share with you our thoughts on several great new functionalities it introduces. Although the Oracle Field Service Cloud module and Knowledge Advanced have been in the spotlight again this release, many areas have gained exciting and… Read more »

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Amardeep Parmar

Switching Siebel Database Software

Posted by on Wed, Mar 15, 2017 @ 10:05 AM

  Switching your Siebel CRM instance from one database provider to another is not an easy task and developers will often find themselves delving into unchartered territory. However, for some organisations, there may be overwhelming need for a change. For example, some firms may decide that it is necessary to consolidate database platforms within the… Read more »

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As UX and CX consultants, we are often brought in to help with existing CRM implementations that have reached a point where employees avoid using them, with staff complaining that they are overcomplicated, are not user friendly and are a source of frustration.  Organisations heavily invest in these tools to try and improve their competitiveness… Read more »

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