Category Archives: Siebel

Gamification in the workplace: supercharging the employee experience to drive productivity (part 2: Killers)

Applying Bartle's taxonomy of player types to your workplace gamification strategy can transform the employee experience. The second of a five-part series, this blog focuses on the most competitive members of the workforce, the 'Killers'.

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Gamification in the workplace: supercharging the employee experience to drive productivity (part 1)

Applying Bartle's taxonomy of player types to your workplace gamification strategy can transform the employee experience. The first of a five-part series, this introductory blog gives an overview of the four types (Killers, Achievers, Socialisers and Explorers) and details how their traits can be harnessed to shape workforce technology.

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What Makes Siebel IP2018 Different?

Siebel IP2018 is breaking tradition with a new, more manageable release model. Amardeep Parmar explains how the new model, combined with Siebel's latest innovative features, is empowering organisations.

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Switching Siebel Database Software

  Switching your Siebel CRM instance from one database provider to another is not an easy task and developers will often find themselves delving into unchartered territory. However, for some organisations, there may be overwhelming need for a change. For example, some firms may decide that it is necessary to consolidate database platforms within the... Read more »

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Gamification in CRM: Introducing the Concept and Practical Applications

As UX and CX consultants, we are often brought in to help with existing CRM implementations that have reached a point where employees avoid using them, with staff complaining that they are overcomplicated, are not user friendly and are a source of frustration.  Organisations heavily invest in these tools to try and improve their competitiveness... Read more »

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Seven Siebel Local XE Database Setup Challenges and Solutions

Introduction Siebel Innovation Pack 15.5 introduced the Oracle Database XE (Local XE) for developers to use in place of the old SQL Anywhere database, and this has formed the standard for IP16 and releases beyond. However, there have been a few inevitable teething issues, with the potential to cause delays to development for Siebel implementations.... Read more »

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Five of the best features in the November 2016 Oracle OPA release

  Recently, Oracle released the November version of Oracle Policy Automation (OPA). A great amount of effort has gone into this release, with the introduction of what is called ‘the next generation interview’. This latest interview development has an emphasis on making interviews more dynamic, improving the navigation and adding more styling options. Furthermore, a... Read more »

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Oracle Siebel CRM Roadshow, Utrecht 2016: Day two

Oracle's Siebel CRM Roadshow 2016 revealed key insight from Oracle and its customers, including Siebel IP 2017 additional features and Cloud integration. Siebel Consultant, Pedro Malheiro, summarises the outputs in this two-part blog series.

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Oracle Siebel CRM Roadshow, Utrecht 2016: Day one

Oracle's Siebel CRM Roadshow 2016 revealed key insight from Oracle and its customers, including Siebel IP 2017 additional features and Cloud integration. Siebel Consultant, Pedro Malheiro, summarises the outputs in this two-part blog series.

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Siebel Innovation Pack 2016 New Features and Benefits – Part II

As part of our Siebel Innovation Pack 2016 series of blogs we discuss how to enable Siebel Open UI to interact with your desktop, looking into Desktop Integration Siebel Agent (DISA) and Siebel Outlook Drag and Drop (SODD).

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