Tag Archives: CX Cloud

A Shift to Intelligent Mobile CRM Solutions

Speedy and intuitive workflows combined with dynamic visuals are now the staple of intelligent mobile CRM, but how are CRM solutions keeping up with these new benchmarks for innovation? Jack Dolan, CX Cloud Consultant, explores.

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Oracle CPQ Cloud and Sales Cloud integration: Integration users (part four)

Integrating Oracle CPQ Cloud and Oracle Sales Cloud? Doreen Nyeko, CX Cloud Consultant, expands on a few hurdles you might face during integration in the final part of her technical blog series.

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Oracle CPQ Cloud and Sales Cloud integration: Integration files (part three)

Integrating Oracle CPQ Cloud and Oracle Sales Cloud? Doreen Nyeko, CX Cloud Consultant, expands on a few hurdles you might come across during integration in the third part of her technical blog series.

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The 21st Century customer: A proactive Customer Experience (CX) with Oracle Service Cloud

Taking the decision to implement the Oracle customer experience (CX) Service Cloud is a big step. However, the real game-changer for the business lies in the implementation of the Service Cloud so that it ticks all the CX boxes, particularly proactive CX. Watch Boxfusion's Louis Granger demonstrate how proactive CX is driving digital transformation.

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Five of the best features in the November 2016 Oracle OPA release

  Recently, Oracle released the November version of Oracle Policy Automation (OPA). A great amount of effort has gone into this release, with the introduction of what is called ‘the next generation interview’. This latest interview development has an emphasis on making interviews more dynamic, improving the navigation and adding more styling options. Furthermore, a... Read more »

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Oracle CPQ Cloud and Sales Cloud integration: SSO (part two)

This blog post is the second in a series of technical blogs exploring a few interesting scenarios that you may come across if you decide to integrate Oracle Configure, Price and Quote (CPQ) Cloud and Oracle Sales Cloud. If you’d like to read the other posts within this series, please click the links below: Part... Read more »

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Oracle Sales Cloud: How to securely log in as another user

We share our insights of using Proxy Logins to log into Oracle Sales Cloud securely, to troubleshoot user issues, for testing and improving user experience.

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Journey to Cloud: 5 Common Cloud Implementation Risks and How to Avoid Them

If you are migrating from on-premise to Cloud or implementing a new Cloud SaaS service, these 5 common Cloud implementation risks should be on your radar.

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Machine Learning Tool for Oracle Sales Cloud

This blog post looks at a tool we have developed inside Oracle Sales Cloud utilising cutting edge machine learning technology.

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A technical overview of how we built the Sales Cloud Day Planner

This is a technical blog post that covers how we have created a visual tool within Oracle Sales Cloud, to allow sales users more easily manage their daily workload.

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