Tag Archives: OSN

Oracle CX Partner Summit – Day 2 wrap up!

Boxfusion attended the Oracle CX Partner Summit in Brussels in November 2015, to get the latest updates on Oracle's CX strategy - here's the Day 2 summary.

Read more

Oracle Service Cloud August 2014 Release

Oracle have announced that the August 2014 version of Oracle Service Cloud is now available - there are multiple enhancements and some great new features. We are going to briefly outline what we feel are the key developments in the August 2014 release that will help your organisation enhance its Customer Experience through Oracle Service Cloud.

Read more

Oracle RightNow Roadmap for 2014/2015

We have recently taken part in a conference where Oracle Product Management discussed the Oracle RightNow roadmap for 2014/2015 and some ideas on the general direction that Oracle intends for RightNow.

Read more

Oracle RightNow CX Service Cloud Roadmap @ Oracle OpenWorld 2013

One of the most popular sessions I attended this week was undoubtedly the RightNow Cloud Service Vision & Roadmap. After a recap of the last 12 months and latest August release (which you can read about in a previous blog post), Chris Patterson (Senior Director, Cloud Product Management) took the audience through the roadmap for 2014.

Read more

Oracle Siebel Roadmap for 2013-2019 (and onwards?)

In a recent partner conference call with Christian von Stengel (EMEA Head of Application Strategy and Sales) and Uma Welingkar (Senior Director of Oracle Siebel Product Development), we were shown the Oracle Siebel roadmap for the coming 6 years (2013-2019).

Read more