Tag Archives: Siebel

Oracle OpenWorld 2017 Summary

Boxfusion Co-Founder Andy Stevens talks AI, machine autonomy and chatbots in his latest blog exploring key takeaways from Oracle OpenWorld 2017.

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Switching Siebel Database Software

  Switching your Siebel CRM instance from one database provider to another is not an easy task and developers will often find themselves delving into unchartered territory. However, for some organisations, there may be overwhelming need for a change. For example, some firms may decide that it is necessary to consolidate database platforms within the... Read more »

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Gamification in CRM: Introducing the Concept and Practical Applications

As UX and CX consultants, we are often brought in to help with existing CRM implementations that have reached a point where employees avoid using them, with staff complaining that they are overcomplicated, are not user friendly and are a source of frustration.  Organisations heavily invest in these tools to try and improve their competitiveness... Read more »

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Seven Siebel Local XE Database Setup Challenges and Solutions

Introduction Siebel Innovation Pack 15.5 introduced the Oracle Database XE (Local XE) for developers to use in place of the old SQL Anywhere database, and this has formed the standard for IP16 and releases beyond. However, there have been a few inevitable teething issues, with the potential to cause delays to development for Siebel implementations.... Read more »

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Oracle Siebel CRM Roadshow, Utrecht 2016: Day two

Oracle's Siebel CRM Roadshow 2016 revealed key insight from Oracle and its customers, including Siebel IP 2017 additional features and Cloud integration. Siebel Consultant, Pedro Malheiro, summarises the outputs in this two-part blog series.

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Oracle Siebel CRM Roadshow, Utrecht 2016: Day one

Oracle's Siebel CRM Roadshow 2016 revealed key insight from Oracle and its customers, including Siebel IP 2017 additional features and Cloud integration. Siebel Consultant, Pedro Malheiro, summarises the outputs in this two-part blog series.

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Siebel Innovation Pack 2016 New Features and Benefits – Part II

As part of our Siebel Innovation Pack 2016 series of blogs we discuss how to enable Siebel Open UI to interact with your desktop, looking into Desktop Integration Siebel Agent (DISA) and Siebel Outlook Drag and Drop (SODD).

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Siebel Innovation Pack 2016 New Features and Benefits – Part I

With Siebel Innovation Pack 2016 (IP2016) being newly launched, this blog highlights how Siebel CRM customers can use these new features to boost their productivity and enjoy an enhanced user experience.

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Leveraging Siebel Open UI: Introducing Plug-in Wrappers

Plug-in Wrappers are an exciting tool introduced with Siebel Innovation Pack 2014. This blog highlights the key benefits and walks through an example of how they can be used.

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Boxfusion presenting at UKOUG 2015!

This December, Boxfusion are presenting at the UK Oracle User Group, talking about the journey with Panasonic Computer Products Europe to adoption of Oracle's CX Cloud suite. Here we give you a view of some of the content being presented as a taster for the day!

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