Boxfusion uses Oracle products to help you deliver an empowering customer experience.

Bringing innovation to your customer processes

Our experts are innovators.

We’ll work closely with your business to find creative ways of adding value to your customers’ experience, and help you to differentiate yourselves.

Ongoing peace of mind and business agility

Our results are immediate, but our solutions are also crafted for the long-term.

We pride ourselves on our approach, focused on industry best practice, which offers our clients security and innovation for years to come.

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Who are our services for?

The curious

Boxfusion introduces new Oracle CX software solutions to businesses, helping to kickstart a new era of growth and success

The frustrated

Boxfusion can transform the fortunes of companies whose existing Oracle CX or Siebel CRM solution isn’t working for them

The perfectionist

Boxfusion can build on existing Oracle CX and Siebel CRM solutions to further improve efficiency and maximise business benefit

Elevate your business with Oracle CX Cloud

Great CX software requires exceptional implementation skill to ensure that your company gains a competitive advantage in the world of customer experience.

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Drive better CX from your existing Siebel system

Combining UX design and Open UI we’ll transform your Siebel system, maximising efficiency, and saving time for your users and customers.

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Boxfusion’s reliable and responsive support model is designed to help you get the most out of Oracle CX and PaaS investment and evolve your mission-critical platforms.

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Most Oracle CX customers are now taking advantage of the power of Oracle Integration Cloud to ensure data is available where and when their systems, staff and customers require it.

We ensure that organisations adopting these technologies achieve the business outcomes they are looking for.

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Our implementation services are flexible to varied needs of our customers and span Oracle's CX platform. At the heart of the platform is Oracle Engagement Cloud.

Oracle Engagement Cloud (formerly Oracle Sales Cloud) offers customers full salesforce automation and digital customer service, underpinned by leading customer data management (CDM), on a single platform - but it is our deep technical product expertise, and breadth of industry experience which assures your project.

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Boxfusion are known as Oracle Service Cloud implementation leaders, due to our technical capability, reputation for integrating Service Cloud into wider business operations and delivering award-winning customer experience outcomes.

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Boxfusion use the Oracle Digital Assistant's feature-rich platform to enable AI-powered chatbots, conversational interfaces and integration across the Enterprise.

Boxfusion will reduce your cost-to-serve and ensure your customers receive a better experience by ensuring the transformative promise presented by Oracle Digital Assistant becomes a reality.

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Boxfusion uses Oracle’s Visual Builder Cloud Service (VBCS) platform to enrich CX solutions for customers.

It is a platform that enables innovation and the opportunity to rapidly create user-friendly, secure, web and mobile applications - and we leverage the platform's agility, security and multichannel capabilities.

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01. Managed Support Services

Boxfusion’s reliable and responsive support model is designed to help you get the most out of Oracle CX and PaaS investment and evolve your mission-critical platforms.

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02. Oracle Integration Cloud - OIC

Most Oracle CX customers are now taking advantage of the power of Oracle Integration Cloud to ensure data is available where and when their systems, staff and customers require it.

We ensure that organisations adopting these technologies achieve the business outcomes they are looking for.

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06. Oracle Visual Builder - VBCS

Boxfusion uses Oracle’s Visual Builder Cloud Service (VBCS) platform to enrich CX solutions for customers.

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Results-led: Focused on solutions that bring real business results
Trusted: by long-term customers to deliver complex programmes
Innovative: Frequently asked to present on our industry thought leadership
Dedicated: Our team is passionate about your project from inception to implementation and beyond

Get in touch to see how we can help to meet your business goals

Boxfusion uses Oracle products to help you deliver an empowering customer experience.

Bringing innovation to your customer processes

Ongoing peace of mind and business agility

Who are our services for?

The curious

The frustrated

The perfectionist

Elevate your business with Oracle CX Cloud

Drive better CX from your existing Siebel system