Article by Andrea Richardson
How good CX healthchecks lead to great CX strategies
At one stage or another, all businesses will see their customer experience (CX) Cloud...
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UKOUG Applications Conference and Exhibition
Embracing Oracle CX's Cloud to Deliver Real Business Results – The Panasonic Story
Presenting alongside Tracey Parfitt from Panasonic the Boxfusion experts will demonstrate how transitioning to a co-existence model using Siebel and the Oracle CX Cloud suite has helped deliver real business benefits and increased agility for Panasonic customers. This session will focus in particular how Panasonic is currently running - Siebel, Sales Cloud, Marketing Cloud, Social Cloud and Oracle BI, across their whole customer journey. Attendees will gain insight into how a co-existence model can maintain the value of an existing on-premise application investment, whilst leveraging the benefits of innovation on the CX Cloud platform.
Come and see us
- When: 8 December 2015 at 13:50
- Where: UKOUG Applications Conference & Exhibition 2015 (visit website)
- Read our blog on what to expect at this session (read here)
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De Vere: Modern, real-time marketing using data-rich guest profiling
De Vere had the primary goal of placing valuable guest data at the forefront of their...
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Gamification in the workplace: supercharging the employee experience to drive productivity (part 5: Explorers)
Bartle’s ‘Explorers’ player type is characterised as a group of people who enjoy the...
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