News and insights

Featured Article

CX Cloud / January 08, 2019

What’s in store for CX in 2019?

A Q&A with Boxfusion Co-Founder Andy Stevens and CX Architect Yilmaz Ozturk.

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Past Event

CX Cloud, Siebel CRM

Boxfusion to exhibit at Oracle's first OpenWorld Europe conference in 2019

Oracle OpenWorld is finally coming to Europe! The world-famous conference will be taking place in London for the first time on 16th-17th January 2019, and we’re excited to meet peers and industry participants at our booth over the course of the...

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Featured Article

CX Cloud / November 16, 2018

Customer Experience in 2019: Don’t ignore the importance of bots

Interactions with bots are quickly becoming the norm and it’s not hard to see why, with more than 300,000 active bots (and that number growing) on Facebook’s Messenger every day.

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