Article by Andrea Richardson
How good CX healthchecks lead to great CX strategies
At one stage or another, all businesses will see their customer experience (CX) Cloud...
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News
How metric-driven UX and a solid vision can transform Siebel CRM - Oracle Partner Spotlight
How are businesses getting value from their investment in Siebel CRM when it comes to...
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Case study
De Vere: Modern, real-time marketing using data-rich guest profiling
De Vere had the primary goal of placing valuable guest data at the forefront of their...
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Article by Amardeep Parmar
Gamification in the workplace: supercharging the employee experience to drive productivity (part 5: Explorers)
Bartle’s ‘Explorers’ player type is characterised as a group of people who enjoy the...
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Past Event: May 30, 2019
CX in hospitality and how to step up the hotel guest experience
Boxfusion are hosting a customer experience (CX) innovation event which will focus on...
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Article by Jude Antonyswamy
Getting started with Siebel Test Automation
One of my favourite features of the Siebel IP2018 upgrade is the brand new IP2018...
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News
Oracle CX Cloud Partner of the Year 2019!
It's been an award winning start to the year at Boxfusion!
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Case study
Swiss Insurer Die Mobiliar: Dramatically reducing process times with Siebel UX
Boxfusion empowered over 5000 of Die Mobiliar's Siebel users with a solution which...
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News
Oracle Markie Best CX Award 2019 - Panasonic
Panasonic win the 2019 Oracle Markie Award for best Customer...
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