Blogs

Stay up to date with our perspectives and insights into the latest technologies, trends and practices.

Featured Blog

CX Cloud, Customer Experience, Service Experience / June 14, 2023

3 CX Metrics from Gartner that can outshine NPS and CSAT

By Amir Altaf

5 min read

Featured Blog

Oracle Marketing / July 04, 2022

CrowdTwist: Oracle’s Customer Loyalty and Engagement Platform.

3 min read

Featured Blog

User Experience (UX) / February 09, 2023

Role of Fear in User Experience (UX)

By Dan Raper

5 min read

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Oracle Digital Assistant, Self Service, Customer Experience / September 28, 2023

Blog by Andy Stevens

Asynchronous Messaging: Delivering Contextual Service with Messaging Apps

5 min read

User Experience (UX) / September 14, 2023

Blog by Dan Raper

Redwood: Oracle's love letter to Enterprise UX

7 min read

User Experience (UX) / July 07, 2023

Blog by Dan Raper

Embracing Enterprise UX: Five Essential Practices

6 min read

CX Cloud, Customer Experience, Service Experience / June 14, 2023

Blog by Amir Altaf

3 CX Metrics from Gartner that can outshine NPS and CSAT

5 min read

User Experience (UX) / February 09, 2023

Blog by Dan Raper

Role of Fear in User Experience (UX)

5 min read

Oracle Intelligent Advisor, Oracle Policy Automation / September 28, 2022

Blog by Silvia Bujor

Oracle Intelligent Advisor and its Industry Use Cases

7 min read

Oracle Digital Assistant, Self Service / September 21, 2022

Blog by Eliza Weld

6 Powerful Capabilities of Custom Components for Oracle Digital Assistant

7 min read

CX Cloud, CRM / July 25, 2022

Blog by Sami Khan

An Introduction to Oracle Subscription Management Cloud

2 min read

Oracle Marketing / July 04, 2022

Article

CrowdTwist: Oracle’s Customer Loyalty and Engagement Platform.

3 min read