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Siebel IP2018 Upgrade: 7 things you need to know to make a success of it
If you haven’t upgraded to Siebel IP2018, what’s keeping you?
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What’s in store for CX in 2019?
A Q&A with Boxfusion Co-Founder Andy Stevens and CX Architect Yilmaz Ozturk.
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Enhancing the employee experience: HR Helpdesk Portal from Oracle Service Cloud
Oracle Service Cloud offers a flexible portal via it's 'HR Helpdesk' solution, which...
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Gamification in the workplace: supercharging the employee experience to drive productivity (part 3: Socialisers)
Bartle’s ‘Socialisers’ will typically make up 80% of your workforce. Here's how you can...
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Customer Experience in 2019: Don’t ignore the importance of bots
Interactions with bots are quickly becoming the norm and it’s not hard to see why, with...
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OpenWorld 2018 – A Siebel perspective
Oracle OpenWorld, Oracle’s annual expo in San Francisco that attracts upwards of 60,000...
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My key takeaways from Oracle OpenWorld 2018
Another OpenWorld has gone by, with 2018 marking significant differences in content and...
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Siebel: a strategy perspective
Oracle has committed to continuing investment and support for Siebel CRM with a rolling...
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Gamification in the workplace: supercharging the employee experience to drive productivity (part 2: Killers)
In gamification, Bartle's 'Killer' type are the competitive members of the workforce....
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