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Gamification in the workplace: supercharging the employee experience to drive productivity (part 3: Socialisers)
Bartle’s ‘Socialisers’ will typically make up 80% of your workforce. Here's how you can...
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Customer Experience in 2019: Don’t ignore the importance of bots
Interactions with bots are quickly becoming the norm and it’s not hard to see why, with...
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OpenWorld 2018 – A Siebel perspective
Oracle OpenWorld, Oracle’s annual expo in San Francisco that attracts upwards of 60,000...
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My key takeaways from Oracle OpenWorld 2018
Another OpenWorld has gone by, with 2018 marking significant differences in content and...
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Siebel: a strategy perspective
Oracle has committed to continuing investment and support for Siebel CRM with a rolling...
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Gamification in the workplace: supercharging the employee experience to drive productivity (part 2: Killers)
In gamification, Bartle's 'Killer' type are the competitive members of the workforce....
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Gamification in the workplace: supercharging the employee experience to drive productivity (part 1)
Applying Bartle's taxonomy of player types to your workplace gamification strategy can...
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What Makes Siebel IP2018 Different?
It’s been three months since the first Siebel IP2018 release and I’ve been getting a...
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A Shift to Intelligent Mobile CRM Solutions
Speedy and intuitive workflows combined with dynamic visuals are now the staple of...
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