Make sure your company is at the cutting edge of customer experience.

Oracle's Customer Experience (CX) Cloud is a suite of cloud-based tools designed to help businesses accelerate marketing, sales and service performance.

By taking advantage of CX Cloud’s sophisticated technology, businesses have the power to deliver an intelligent and engaging customer experience that keeps customers coming back for more.

The tools are there. Let us help you unlock their potential.

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Place CX at the heart of your brand

Oracle Engagement Cloud

Take advantage of Oracle's innovative and complete sales solution (formerly known as Sales Cloud) designed with the flexibility essential in meeting industry-specific CRM requirements.

Oracle Service Cloud

Increase customer engagement, enhance efficiency and differentiate your brand by unifying contact centre, web and social experiences.

Oracle Marketing Cloud

Nurture your customer base like a true modern marketer by delivering adaptive, personalised, timely communications taken from smart customer profiling tools.

Oracle CPQ Cloud

Increase sales productivity and close deals faster with innovative guided selling capability and 100% accuracy across quotes and ordering.

Oracle Social Cloud

Discover actionable insight at the centre of your customers' social engagements by utilising trend indicators and intelligent tracking tools.

Oracle Commerce Cloud

A single ecommerce platform providing extensible commerce solutions for Retail and B2B. Brands can create truly personalised experiences to generate more online revenue, drive greater loyalty; all whilst lowering costs.

Platform-as-a-Service

Customise, enrich and extend your cloud SaaS solution to suit unique business needs with Oracle's flexible standards-based platform designed for rapid, agile app deployment.

Where does Boxfusion come in?

We’ll help you choose and implement CX Cloud solutions that give your company a competitive advantage in the world of customer experience.

We have a proven track-record of implementing innovative, results-based solutions for high-end clients across numerous industries.

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  • Premium implementation skills

    Oracle systems are powerful, but they are also complex. Our depth of knowledge and expertise is what sets our consultants apart. This is strengthened by our unique ability to bring user experience (UX) best practice to your CX solution. 

    That’s why we’re able to rescue projects which push other companies beyond their capabilities.

  • Extending existing systems

    Leveraging new software doesn’t always mean throwing out the old. We can “bolt on” powerful new CX functionality to your existing systems without creating silos of data. 

    Our approach drives to ensure different departments have access to the same information, guaranteeing a consistent customer experience across every touchpoint.

  • Improving existing Oracle CX systems

    The value your business gains from Oracle CX Cloud is decided by how well it has been implemented. Our focus is all on the business outcome; the technology – and the consultants implementing it – are simply the enabler.

    Whether making your processes more efficient, improving your web presence, or taking advantage of new functionality, we will help you get more from your existing Oracle CX solution.

  • Long-term support

    Boxfusion prides itself on forming long-term partnerships. Our managed services promise ongoing support, allowing you to get the most from your investment in customer experience for years to come. 

    With managed services, our experts keep you agile, helping you access new technology as soon as it becomes available.

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Brands we've worked with

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Kent County Council
Panasonic
Princes's Trust
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Gambling Commission
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Liverpool Womens NHS Foundation Trust

Contact us today to learn how you can revolutionise your customer experience.

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