A steep rise in customer expectations has opened new opportunities for companies to differentiate themselves. Brands need to deal with increasing demands for an immediate purchasing experience, more self-service and a consistent and engaging brand experience across all channels.
In parallel, cloud technology has provided the flexibility and agility to take customer experience (CX) and employee experience (EX) to new heights.
We help brands recognise and implement industry and business-specific improvements, which set the foundations for their unique digital transformation journey.
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Expectations of how employees engage with technology in the workplace have jumped - it is now essential for companies to harness emerging technology trends, not just for their end customers but also for the benefit of their employees.
We help companies implement engaging self-service and a tailored user experience, on top of their core HR systems - in order to speed up the completion of employees day-to-day tasks.
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Siebel remains the leading on-premise CRM solution in the world and the latest incarnation of the user interface, Siebel Open UI, gives companies complete control over how their users interact with Siebel.
We lead brands through the journey towards a compelling user experience (UX) transformation that helps users work faster and deliver greater business value.
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No two companies have the same vision when it comes to their technology solutions and Oracle's Platform-as-a-Service (PaaS) portfolio has been designed with this at front of mind. We harness this portfolio to extend Oracle CX Cloud solutions and bring our customers the innovations they need to compete in today's business world.
Utilising a multitude of Oracle's available platform solutions including Java Cloud, Integration Cloud, Mobile and Chatbot services, we bring ideas from conception to reality, building unique solutions that increase agility, lower costs and reduce IT complexity on one unified platform.
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The Boxfusion Healthcare Experience Package helps address the concerns of everyone involved in the full cycle of healthcare experiences, be they Healthcare Professionals, patients and their families or senior industry stakeholders.
Our Healthcare Experience package is built on the Oracle CX digital platform and delivers a truly innovative vision to meet Healthcare industry challenges.
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Our implementation services are flexible to varied needs of our customers and span Oracle's CX platform. At the heart of the platform is Oracle Engagement Cloud.
Oracle Engagement Cloud (formerly Oracle Sales Cloud) offers customers full salesforce automation and digital customer service, underpinned by leading customer data management (CDM), on a single platform - but it is our deep technical product expertise, and breadth of industry experience which assures your project.
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