White Paper: Remove the Siloes between Sales, Service and Marketing

Mind the Gap: Bridging Gaps between Sales, Service and Marketing to Meet Today’s Customer Demands #

Neil Sholay (VP of Digital Business, EMEA Oracle) and Andy Stevens (Delivery Director & Co-Founder, Boxfusion Consulting) have teamed up to produce a comprehensive white paper that covers:

• An introduction to today’s customer expectations
• Major CX trends and predictions
• Fundamental business gaps resulting from heightened customer demands
• Hi-tech: A look into industry-specific developments
• First steps towards adressing business gaps
• Integrating solutions that close the business gaps and increase customer satisfaction

How Can We Help You With your CX Strategy? #

If you’re interested in understanding more about one or more components of the Oracle CX Cloud, or planning to go ahead with an implementation, we can help you:

• Identify the business gaps
• Challenge business processes
• Leverage Oracle’s technology
• Enable seamless integration
• Inject the best UX for quick user adoption
• Provide a digital education to staff

We have deep technical expertise in the Oracle CX Cloud components, and in particular how to make the Oracle Sales, Service and Marketing Clouds drive transformation in your business. We are among the leading consultancies in Europe, able to provide Advisory and Technical Implementation services that help you make the most of Oracle’s CX Cloud offering.