UKOUG CX/CRM Partner of the Year Nomination – A Chance to Reflect

Posted by Chris Trueman on Mon, Jul 24, 2017 @ 12:52 PM


Amidst the hectic life of a niche and relatively-young consultancy, it can be difficult to find a moment to reflect on the progress that has been made over the years. However, we currently have a reason to do so, as I’m delighted to say that Boxfusion Consulting has been shortlisted for the UKOUG CX/CRM Partner of the Year Award.

We’re particularly excited to be part of these awards as they are the only awards to be voted for by customers of Oracle solutions…and in our opinion customers are the best judges of the true capabilities of a Consulting Partner.

Reflecting on Seven Years – and 100% Customer Retention

When Boxfusion was founded back in 2010, it was done so against a backdrop of a consulting industry that we felt increasingly focussed on technology box-ticking at the expense of a successful business outcome – and we were determined to stand out from this as being a Consulting Partner upon which customers could truly depend.

At the centre of our offer was an approach that focussed on what our clients’ businesses truly needed, allied to a high quality technical delivery, and all underpinned by a genuine care for the success of our customers’ projects.

Fast forward to 2017 and the number of customers who we have helped has reached over fifty, and ranges from SMEs, government organisations and Not For Profits right through to internationally-recognised brands such as Panasonic, Hermes ParcelNet, Heineken and three of the largest telecoms companies in the world.

Our projects have ranged from targeted Oracle CX Cloud solutions that have delivered modern Sales and Service capability, through to UX transformations of existing applications that have delivered dramatic results for efficiency and CX, all the way to global rollouts of Oracle CX Cloud across Sales, Service and Marketing that have delivered a true digital transformation for those customers.

Our incredible team of consultants has repeatedly gone above and beyond the call of duty to ensure our clients achieve the business outcomes they were aiming for from their technology projects.

And this has resulted in the best outcome we could have hoped for – a record of 100% customer retention.

Of course, there is always room for improvement. That need for continuous improvement is wired into our culture and we do not shy away from it – after all, it is ultimately that which has brought us this far.

We Would Be Delighted To Have Your Support!

We are ultimately extremely pleased to be shortlisted for this award.

Consequently, we would be delighted if you – whether our fantastic customers or those we’ve had the privilege of working alongside in other guises – who feel that our team’s work should be recognised would be able to find a moment to cast a vote for us via the button below.

Regardless of the outcome of these awards, our approach will not change. Our fantastic team will be working hard for our customers, existing and new, to ensure they continue to achieve success – in line with our founding principles.

Thank you to everyone we have worked with over these last seven years!

You've got my vote!


For more information on the UKOUG and the UKOUG Awards, visit the website here. The winner will be announced on 12th October at the UKOUG 10th Anniversary Ceremony.

Oracle Platinum Partner Logos


Leave new comments

  • (will not be published)


2014 2015 A/B Testing abcs Active Directory ActiveX Active X ADM Adoption ADSI Agent Desktop Analysis Analytics Apache Ant API Applet application builder cloud service ATG Aurora theme Automated Tasks automotive best practice BI BI Apps BI Cloud Service BICS Big Data Big Machines BI Publisher BI Publisher Reports BI Roadmap Brower-based UI Browser UI Business Application Consultants Business Intelligence Campaign Careers CEI Chat chatbot Cloud Cloud CX Cloud Marketplace cloud migration Cloud Services Co-browse Collaboration COM communications consumer goods CPQ CRM CSS Current Vacancies Customer Experience Customer Portal Customisation Custom Object Support CX CX Cloud CX Summit DAC Daily Organiser Daily Planner Data Analysis data model data visualisation Data Warehousing Day Planner digital transformation Eloqua engagement cloud ETL EXADATA Experience routing Facebook financial services FUSE Fusion Fusion CRM G-Cloud gamification Gartner Gmail Google Drive Google Maps API Graduate Graduates higher education high tech html HTML5 IaaS ICS ID Graph IE8 iFrame Incentive Compensation Incident Mapping widget industry Informatica innovation pack Innovation Pack 2015 Innovation Pack 2016 integration integration cloud service Intergration iot IP 15 IP2013 IP2014 IP2015 ip2016 iPaaS Java javascript JConsole Job Role Functionality journey mapping journey to cloud jQuery Judith Sim Knowledge Knowledge base Larry Ellison LDAP Lead Conversion Mapping life sciences Linux Local XE Machine Learning Macros manufacturing Marketing Marketing Cloud May Release 2015 MBeans mcs messenger migration mobile Mobile application Mobile BI mobile cloud service Mobile Compatibility OBI OBIA OBIEE OBIEE 12c ODI on premise OOTB oow OPA Open UI Open UI pathway Open UI Theme Open UI Training OpenWorld Open World OpenWorld 2012 OpenWorld 2013 OpenWorld 2014 OpenWorld 2015 openworld 2016 OPN Opportunity Assessment Oracle Oracle 12c Oracle BI Oracle BI Cloud Services Oracle Cloud oracle commerce Oracle CPQ Cloud Oracle CRM Oracle CX Cloud Oracle Data Visualization Cloud Service Oracle Knowledge Oracle Marketing Cloud Oracle Modern Business Summit Oracle OpenWorld Oracle Partner Network Oracle PartnerNetwork Specialization for Oracle Sales Cloud Oracle Sales Cloud Oracle Service Cloud Oracle Siebel oracle social cloud Oracle Social Network Oracle Transactional Business Inteliigence Oracle Transactional Business Intelligence Oracle Visual Analyzer OSC OSN OTBI Outlook integration PaaS partner relationship management Performance Personalised Directions widget PHP Php upgrade planning tool Plug-in Wrappers POC Portlets prm Proactive proactive cx Recruiting Recruitment Release Release 9 Release Renne James Reporting tool REST RightNow RightNow CX Roadmap SaaS Sales Cloud Salesforce salesforce automation Sales lightbox SAML Self service Service Cloud Service Cloud February 2015 Release Service Cloud Roadmap sfa Siebel siebel Siebel blog siebel CRM Siebel Open UI Siebel Portlets Siebel Roadmap Siebel upgrade siebel ux Simplified UI SOA soap social Social Monitor Social Relationship Management Specialized Specialized Status SRM SSO Syndicated Widgets tco technical consultancy technical experts Testing third party cookie Time Management UI UI Flow UKOUG UNIX upgrade Usability User-facing prompts user experience user interface UX UX Metrics vertical video chat Virtual Assistant visualisation web customer service WebLogic Web Service Web Services wechat whatsapp Widgets WLST WSDL XML XSLT