The 21st Century customer: A proactive customer experience (CX) with Oracle Service Cloud

Boxfusion CX Service Cloud Consultant Louis Granger explains how proactive customer experience (CX) is driving digital transformation in Oracle CX Cloud.

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Five of the best features in the November 2016 Oracle OPA release

The November 2016 OPA release has opened up new doors to enhanced user experience through more dynamic style options, real-time validation rules and simplified testing capabilities. Laura Langenaken, Senior CX Cloud Consultant, explains.

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Oracle CPQ Cloud and Sales Cloud integration: SSO (part two)

This blog post is part of a multi-part technical series that explores a few "gotchas" that you might come across when integrating Oracle CPQ Cloud and Oracle Sales Cloud. This short post focuses on Single Sign-On to ensure a seamless flow for your sales users.

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