Update on the Oracle Service Cloud Solution Roadmap 2014/2015 – Customer Portal

This is the first of two blog posts, which give an overview of the intended strategic improvements for Service Cloud coming in the near future. This blog post will discuss a number of potential advances to the Customer Portal, including improvements to Virtual Assistant, Syndicated Widgets and Chat.

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Siebel Roadmap @OpenWorld 2014

The Siebel Roadmap session at this year's Oracle OpenWorld conference was still a hot ticket - here is what we heard about.

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OpenWorld 2014 - Q&A with Larry

We had exclusive access to the Leader's Circle Q&A session with Larry Ellison at OpenWorld 2014.

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