Our latest blog gives an overview of the intended #ServiceCloud strategic advances coming to Agent Desktop - http://t.co/CAu1RdhKWb
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This is the second of two blog posts based on a conference we recently attended on the Oracle Service Cloud road-map for 2014/2015.
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This is the first of two blog posts, which give an overview of the intended strategic improvements for Service Cloud coming in the near future.
The Siebel Roadmap session at this year's Oracle OpenWorld conference was still a hot ticket - here is what we heard about.
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