Article by Andrea Richardson
How good CX healthchecks lead to great CX strategies
At one stage or another, all businesses will see their customer experience (CX) Cloud...
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Accelerate your Customer Experience – Mercedes Benz World
On May 24th, Boxfusion Consulting and Oracle will be demonstrating how companies can be empowered to accelerate their customer experience and get ahead of the competition.
Join us at Mercedes Benz World to hear about the latest industry trends, what other organisations are doing to meet the challenges created and also how those trends are being tackled in Oracle’s CX Cloud platform.
Boxfusion Co-Founder and Delivery Director, Andy Stevens, will be presenting, alongside a number of other speakers including Rebecca Hinton from our customer, Panasonic. And after that, there will be time for everyone to go out onto the test track in a Mercedes Benz AMG!!
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Case study
De Vere: Modern, real-time marketing using data-rich guest profiling
De Vere had the primary goal of placing valuable guest data at the forefront of their...
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Article by Amardeep Parmar
Gamification in the workplace: supercharging the employee experience to drive productivity (part 5: Explorers)
Bartle’s ‘Explorers’ player type is characterised as a group of people who enjoy the...
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