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Customer Experience Excellence with Digital Service

Hospitality Experience Webinar

Join Boxfusion and Oracle as we explore how leading hospitality brands can deliver hyper-personalised experiences by building multi-channel digital service platforms.

We delve deeper into strategies and technologies aimed at helping hoteliers create exceptional guest experiences and increase revenues.

Understand the true potential of self-service technology like digital assistants and generative AI, that go beyond automated query responses, to unlock an array of possibilities such as self-check-ins, refunds, digital concierge capabilities, and voice assistant integration, to name just a few.

No matter your level of technology maturity, or which stage of the service journey you are at, this webinar will equip you with the know-how to elevate your service experience, fast!


  • Panellist Introductions
  • Hospitality Industry Trends and Challenges
  • Digital Service and Hospitality Experience
    • Exploring digital service experience technology
    • Customer Success Story
    • Live Solution Demonstrations
  • Takeaways and Closing Remarks

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