Footfall On Howard Street At Moscone Centre 2

Oracle OpenWorld 2017

Boxfusion will present at Oracle OpenWorld 2017, speaking about our client’s success with their PRM cloud solution and, separately, how leading UX principles can be leveraged to transform the experience users have with CRM applications.

OpenWorld is the world's largest conference attracting Oracle customers and technologists. With a staggering 60,000 visitors in 2014, OpenWorld provides its attendees with an opportunity to discuss customer engagement, emerging technologies and, of course, everything Oracle.

We’ve been a Platinum Partner for two and a half years now and have attended and presented at OpenWorld for the last six. This year, we’ll be speaking about our global hi-tech manufacturing client’s success with their customised cloud e-Learning application, linked to Oracle Sales Cloud, and will separately present on how leading user experience (UX) principles can be leveraged to completely transform the experience users have with their CRM applications.

Presentation: Designing a Customer 360° Dashboard #

Andy Stevens | 04 Oct | 12.00pm | The Exchange

UX is essential to any solution build in the world of digital business, contributing significantly towards a better, multi-channel customer engagement strategy and overall better customer experience (CX). Furthermore, UX can be a key differentiator between poor and effective internal user adoption by equipping sales, marketing, service and HR staff with intuitive, flexible tools that replace rigid and disconnected applications they’d rather avoid.

Andy Stevens (Delivery Director) has been invited to present our approach to UX Design as part of a session entitled ‘Designing a Customer 360° Dashboard’, which will cover:

  • An innovative approach to UX design
  • The benefits of a comprehensive ‘discovery phase’
  • Customer Examples: Delivering leading UX to global telecommunications firms

Customer Panel: Paas 4 Saas - A Java Cloud Service E-Learning Application #

Luis Figueira | 04 Oct | 11.00AM - 11.45AM | Moscone West - Room 3003

The Cloud and, more specifically, Software-as-a-Service (SaaS) plays a significant role within the bigger ‘digital transformation’. With proper deployment, it brings significant opportunities for businesses looking for greater agility. However, the trade-off for this increased business agility is that the feature set tends to be very focussed on a particular business function.

The flexibility for some level of extension and customisation is vital for companies looking to tackle their business requirements head-on and get the most out of their investment in technology solutions.

Luis Figueira (CX Cloud Lead) will be presenting at customer panel, ‘SaaS Extensions on Oracle Cloud Platform’. The session, entitled ‘PaaS 4 SaaS – A Java Cloud Service E-Learning Application’, Luis will explore:

  • Panasonic Computer Products Europe’s journey to the cloud (Including Oracle Sales, Service, Marketing, Configure-Price-Quote (CPQ) and SaaS extensions)
  • Case study: Extending Sales Cloud with PaaS (Java Cloud) for SaaS to improve staff learning
  • Collaborating with the Oracle Application User Experience (OAUX) Group: Advising on UX design to benefit the business

Meet us there #

If you would like to discuss your business requirements with us, or are interested to hear how we can help you confidently address today’s digital transformation challenges, you can schedule a private meeting with us either during the conference, or at any other convenient time.

You can also find some of our blog posts from previous years’ attendance at Open World here.