Boxfusion

Georgina Livie

Part of the Boxfusion team since 2015, Georgina is a senior CX consultant and Oracle Service Cloud and Oracle Policy Automation implementation specialist, with extensive experience on projects of all sizes in these and related technologies.

Georgina's interest in customer portal design and development is driven by a general passion for UX and the part it can play in enabling businesses to meet their unique requirements effectively.

User Experience (UX) / April 22, 2022

Blog by Georgina Livie

Harnessing the power of Design Thinking & User Centred Design in UX

5 min read

CX Cloud, Oracle B2C Service, Oracle Service, Employee Experience / December 17, 2018

Blog by Georgina Livie

Enhancing the employee experience: Oracle HR Helpdesk from Oracle Service Cloud

Oracle offers a flexible portal via it's Oracle HR Helpdesk solution, which opens up a wor...

4 min read

CX Cloud, Oracle B2C Service, Oracle Service / March 22, 2017

Blog by Georgina Livie

The February 2017 Oracle Service Cloud Release Best Bits

The February 2017 Oracle Service Cloud release is in full swing! Georgina Livie (CX Cloud ...

5 min read

CX Cloud, Oracle B2C Service, Oracle Service, Technical / November 24, 2016

Blog by Georgina Livie

What’s new in Oracle Service Cloud November 2016?

The recent November 2016 version of Oracle Service Cloud boasts many exciting developments...

6 min read