Skip to content
Boxfusion logo
    • User Experience (UX)
    • Customer Experience (CX)
    • Oracle CX Cloud
    • Oracle Service
    • Oracle Fusion Sales
    • Oracle Marketing Cloud
    • Oracle Digital Assistant
    • Oracle Integration Cloud
    • Oracle Visual Builder-VBCS
    • Oracle Intelligent Advisor
    • Siebel CRM
    • Self Service Hub
    • Hospitality Experience
    • Employee Experience
    • Front & Back Office Unification
    • Oracle Managed Services
    • Blogs
    • Case Studies
    • Events
    • News
    • Resources
    • View All
    • Boxfusion Story
    • Our Culture
    • Working at Boxfusion
    • Graduates
    • Praesto Consulting Group
  • Contact
Pedro Malheiro Profile Square Bandw

Pedro Malheiro

Pedro has 9 years' experience in CRM and has worked across a wide range of countries and industries. Past clients include those belonging to public sector, telecommunicationsand banking to name a few.

Pedro is certified in Siebel and TOGAF and, combined with a key understanding of UX and CX, has led many usability workshops and process redesigns for major CRM projects.

CX Cloud, Siebel CRM / March 02, 2017
Blog by Pedro Malheiro

Gamification in CRM: Introducing the Concept and Practical Applications

Applying gamification elements to CRM tools such as Oracle Siebel will motivate...

9 min read

Read more
Siebel CRM / September 27, 2016
Blog by Pedro Malheiro

Oracle Siebel CRM Roadshow, Utrecht 2016: Day two

Oracle's Siebel CRM Roadshow 2016 revealed key insight from Oracle and its customers,...

5 min read

Read more
Siebel CRM / September 26, 2016
Blog by Pedro Malheiro

Oracle Siebel CRM Roadshow, Utrecht 2016: Day one

Oracle's Siebel CRM Roadshow 2016 revealed key insight from Oracle and its customers,...

4 min read

Read more
Logo

We help companies use Oracle technology to deliver a leading customer experience.

  • Customer Experience (CX)
  • UX Design
  • Oracle CX Cloud
  • Siebel CRM
  • Our story
  • Working at Boxfusion
  • Contact
Terms and Conditions Privacy Policy
Oracle Partner Cyber Essentials

Website designed & Built By Buffalo

We use cookies to improve your browsing experience on our website and analyse our website traffic. Cookies essential to the functioning of the website are always set. Non-essential cookies can be declined if preferred. For more information or to change your settings at any time please refer to our Privacy Policy.