Article by Andrea Richardson
How good CX healthchecks lead to great CX strategies
At one stage or another, all businesses will see their customer experience (CX) Cloud...
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UKOUG Business Intelligence & Reporting Tools SIG
Hosts – The Oracle UK User Group
Cost – Free
This was an opportunity for us to hear from Oracle, customers and some other Industry speakers about some of the latest trends in BI and Analytics. Of particular interest was to hear the latest thoughts around developments in Endeca and Big Data solutions.
The latest
Case study
De Vere: Modern, real-time marketing using data-rich guest profiling
De Vere had the primary goal of placing valuable guest data at the forefront of their...
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Article by Amardeep Parmar
Gamification in the workplace: supercharging the employee experience to drive productivity (part 5: Explorers)
Bartle’s ‘Explorers’ player type is characterised as a group of people who enjoy the...
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