Oracle CX Cloud Experts

Oracle’s Customer Experience Cloud (CX ) includes the following:

With a comprehensive line up of offerings, Oracle has the most complete platform for companies wishing to move to the Cloud.

We have helped many clients choose and implement their solutions which have led to greater business agility and a competitive edge. Our track record of 100% customer retention says that best and our team of expert consultants will help find and deliver a solution that is unique to your business. If you would like more information about any of the solutions listed above please contact us for a discussion.

The Oracle CX Cloud Experts

Boxfusion Consulting is a leading provider of Oracle CX Cloud consultancy services, having been working on implementing and integrating the technologies since the very first Oracle CX Cloud projects. By working with us you take the risk out of your Oracle CX Cloud implementation.

Sales Cloud Consulting

Oracle Sales Cloud is Oracle’s cloud-based Sales Force Automation (SFA) tool. Its world class leading capabilities now mean it is the preferred choice for many customers looking for Cloud-based SFA.

Sales Cloud allows you to engage your customers earlier and close deals more often, equipping your sales team with efficient processes, tools, resources, and intelligence to increase revenue.

We’re experts in Oracle Sales Cloud and have been building capability in Sales Cloud since 2012 for a diverse list of clients with ambitious sales growth targets. If you would like to find ou more about our expertise in Sales Cloud and how this can benefit your business please visit our dedicated Sales Cloud page for more information or  contact us.

Service Cloud Consulting

Oracle Service Cloud, is Oracle’s leading cloud-based solution delivering unified, cross channel service.

To thrive in today’s customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.

Oracle Service Cloud allows you to maintain a single view of all of your customer interactions across channels, while delivering consistent experiences and seamless transitions across all of these customer touch points – placing you head and shoulders above your competitors.

To find out more about our Service Cloud expertise and how this can benefit your business please visit our dedicated Service Cloud page for more information or contact us.

Marketing Cloud Consulting

Oracle Marketing Cloud, also known as the Oracle Eloqua Marketing Cloud Service, enables organisations to better target prospects, execute more-effective marketing campaigns, and convert more leads to revenue.

Typically Oracle Marketing Cloud will be implemented alongside a Sales Force Automation tool, such as Oracle Sales Cloud, enabling generated leads to be moved into the sales cycle.

We have deep expertise in implementing Oracle Marketing Cloud alongside Oracle Sales Cloud and Siebel CRM, enabling marketing and sales users to take advantage of the best-of-breed capabilities offered by each technology.

If you’re looking to implement Oracle Marketing Cloud alongside Oracle Sales Cloud, or alongside your existing Siebel CRM system, contact us now.

CPQ Cloud Consulting

Oracle Configure, Price, and Quote Cloud (Oracle CPQ Cloud) enables both enterprise and midsize companies to streamline the entire opportunity-to-quote-to-order process, including product selection, configuration, pricing, quoting, ordering, and approval workflows.

Typically CPQ  will be implemented alongside a Sales Force Automation tool, such as Oracle Sales Cloud, enabling you to sell faster and  transform your sales process.

If you would like more information about how CPQ can benefit your business please contact us.

Social Cloud Consulting

Oracle Social Cloud  is a complete cloud service that helps you manage and scale your relationship with customers on social media channels. Social Cloud brings together – social listening, social engagement, social publishing, social content & apps, and social analytics –  to give you the most complete solution on the market.

Oracle Social Cloud integrates with Service Cloud, Sales Cloud and Marketing Cloud, helping to give your business a more complete view of your customers.

If you would like more information about Social Cloud can benefit your business please contact us.

Blogs

Five Handy Developments in Oracle Sales Cloud Release 12

Boxfusion Consulting we were one of the first to look at Oracle Sales Cloud Release 12 and here are our favourite developments!

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How to… Create Custom Gantt Chart Applets in Open UI

Siebel Open UI offers Gantt chart applets such as calendars and resource schedulers, but what’s the best way to customise them? Amardeep Parmar explains.

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