We use Oracle products to deliver an empowering customer & employee experience.

Bringing innovation to your customer processes

Our experts are innovators.

We’ll work closely with your business to find creative ways of adding value to your customers’ experience, and help you to differentiate yourselves.

Ongoing peace of mind and business agility

Our results are immediate, but our solutions are also crafted for the long-term.

We pride ourselves on our approach, focused on industry best practice, which offers our clients security and innovation for years to come.

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Who are our services for?

The curious

Boxfusion introduces new Oracle CX & AI solutions to businesses, helping to kickstart a new era of growth and success

The frustrated

Boxfusion can transform the fortunes of companies whose existing CRM or Oracle CX solution isn’t working for them

The perfectionist

Boxfusion can build on existing Oracle CX and CRM solutions to further improve efficiency and maximise business benefit

Transform your business with Oracle CX Cloud

Great CX software requires exceptional implementation skill to ensure that your company gains a competitive advantage in the world of customer experience.

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Evolve your solutions with Oracle Managed Services

Get the most out of Oracle CX and PaaS investment and evolve your mission-critical platforms with our reliable and responsive support model.

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Most Oracle CX customers are now taking advantage of the power of Oracle Integration Cloud to ensure data is available where and when their systems, staff and customers require it.

We ensure that organisations adopting these technologies achieve the business outcomes they are looking for.

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Boxfusion use the Oracle Digital Assistant's feature-rich platform to enable AI-powered chatbots, conversational interfaces and integration across the Enterprise.

Boxfusion will reduce your cost-to-serve and ensure your customers receive a better experience by ensuring the transformative promise presented by Oracle Digital Assistant becomes a reality.

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Oracle Sales Cloud provides customers with extensive sales-force automation and digital customer service, all supported by top-tier customer data management (CDM) on a unified platform.

However, it is our extensive technical expertise and industry experience that guarantee the success of your project.

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Boxfusion are known as Oracle Service implementation leader due to our technical capability, reputation for integrating Service Cloud into wider business operations and delivering award-winning customer experience outcomes.

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Oracle’s stack of enterprise marketing solutions helps organisations understand and engage audiences across all channels with automated personalised campaigns, ensuring maximum return on your investment and increased brand loyalty.

Oracle’s comprehensive solution can help you generate high return on your marketing investments.

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Boxfusion help businesses get the most from Oracle Intelligent Advisor - ensuring the tool helps customers with personalised self-service advice, guides agents to provide consistent and personalised service, and integrates intelligent decision-making into processes for accuracy, automation and compliance purposes.

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Boxfusion uses Oracle’s Visual Builder Cloud Service (VBCS) platform to enrich CX solutions for customers.

It is a platform that enables innovation and the opportunity to rapidly create user-friendly, secure, web and mobile applications - and we leverage the platform's agility, security and multichannel capabilities.

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Combining UX design and Open UI we’ll transform your Siebel system, maximising efficiency and saving time for your users and customers.

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01. Oracle Integration Cloud - OIC

Most Oracle CX customers are now taking advantage of the power of Oracle Integration Cloud to ensure data is available where and when their systems, staff and customers require it.

We ensure that organisations adopting these technologies achieve the business outcomes they are looking for.

Learn more

02. Oracle Digital Assistant - ODA

Boxfusion use the Oracle Digital Assistant's feature-rich platform to enable AI-powered chatbots, conversational interfaces and integration across the Enterprise.

Boxfusion will reduce your cost-to-serve and ensure your customers receive a better experience by ensuring the transformative promise presented by Oracle Digital Assistant becomes a reality.

Learn more

03. Oracle Sales Cloud

Oracle Sales Cloud provides customers with extensive sales-force automation and digital customer service, all supported by top-tier customer data management (CDM) on a unified platform.

However, it is our extensive technical expertise and industry experience that guarantee the success of your project.

Learn more

Results-led: Focused on solutions that bring real business results
Trusted: by long-term customers to deliver complex programmes
Innovative: Frequently asked to present on our industry thought leadership
Dedicated: Our team is passionate about your project from inception to implementation and beyond

Get in touch to see how we can help to meet your business goals

We use Oracle products to deliver an empowering customer & employee experience.

Bringing innovation to your customer processes

Ongoing peace of mind and business agility

Who are our services for?

The curious

The frustrated

The perfectionist

Transform your business with Oracle CX Cloud

Evolve your solutions with Oracle Managed Services