Utrecht

Oracle Siebel CRM Roadshow, Utrecht 2016: Day one

Oracle's Siebel CRM Roadshow 2016 revealed key insight from Oracle and its customers, including Siebel IP 2017 additional features and Cloud integration. Siebel Consultant, Pedro Malheiro, summarises the outputs in this two-part blog series.

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Article by Pedro Malheiro

Pedro has 9 years' experience in CRM and has worked across a wide range of countries and industries. Past clients include those belonging to public sector, telecommunicationsand banking to name a few.

Pedro is certified in Siebel and TOGAF and, combined with a key understanding of UX and CX, has led many usability workshops and process redesigns for major CRM projects.

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