Immerse your guests in the next generation hotel experience
Customer experience (CX) in hospitality has come a long way. Join the revolution that is empowering hoteliers to drive direct bookings, increase spend and improve guest ratings.
Supercharged CX and today's KPIs
CX innovation has opened up a world of opportunity for hoteliers.
With today's CX technology, it’s possible to map out agile and memorable hotel guest experiences throughout the customer journey, that step outside traditional interactions, giving the hospitality industry endless ways to motivate customer loyalty.
An industry-leading hotel guest experience, from discovery right through to feedback.
Ready to step up your hotel guest experience? Let our Oracle Cloud Excellence Implementers lead the way.
Boxfusion's hotel guest experience solution links your property management system with state-of-the-art Oracle CX Cloud technology, helping hoteliers better engage with their customer base from the discovery phase, to the in-stay experience and right through to aftercare and feedback.
Whether you're looking to refine your existing Oracle solutions with bespoke add-ons like chatbots or mobile apps, or are looking to build up an agile technology stack (to cover some elements of sales, service and marketing delivery), we'll help you navigate through the options that best suit your business needs, the ever-changing market and your unique existing technology architecture.
Hear from Meliá Hotels.
No two growth strategies are the same. We tailor solutions to your business goals.
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Maximise RevPAR |
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Grow conversion rates through the marketing/sales funnel |
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Increase percentage of direct bookings |
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Reduce costs to serve |
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Boost guest ratings |
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Increase repeat business |
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Increase occupancy rates |