Case Studies

Learn how we've used Oracle technology to innovate and deliver great results for our clients.

CX Cloud, Oracle Service, Oracle Digital Assistant, Self Service

Case Study

Network Rail Transforms Customer Experience with Oracle Cloud

Explore how Network Rail provides high-quality information to its customers and users...

3 min read

CX Cloud, Oracle Service, Oracle Digital Assistant, User Experience (UX), Generative-AI

Case Study

Crafting Excellence: Smeg’s Innovative approach to Customer Service

Learn how Smeg delivers excellent customer service by leveraging Oracle's Generative AI...

3 min read

CX Cloud, Oracle Sales, Oracle Integration Cloud

Case Study

Why IQPC chose Boxfusion to support their digital transformation

Discover how Boxfusion Consulting helped IQPC realise their vision. Joining the...

2 min read

CX Cloud, Oracle Marketing

Case Study

De Vere: Modern, real-time marketing using data-rich guest profiling

De Vere had the primary goal of placing valuable guest data at the forefront of their...

2 min read

CX Cloud

Case Study

The Prince's Trust: Revitalising a leading youth charity’s digital experience

The Prince’s Trust helps 11 to 30 year-olds who are unemployed or struggling at school...

2 min read

CX Cloud

Case Study

Panasonic implements industry-leading partner relationship management solution

In 2016, Panasonic decided to invest in Oracle’s Partner Relationship Management (PRM)...

2 min read

CX Cloud

Case Study

Panasonic Computer Products Europe: Delivering Real Business Results with Oracle CX Cloud

2 min read