Article by Andrea Richardson
How good CX healthchecks lead to great CX strategies
At one stage or another, all businesses will see their customer experience (CX) Cloud...
Read more
Oracle Business Analytics Summit 2014
Hosts – Oracle
Cost – Free
As well as a great set of talks from colleagues in the Business Analytics industry and end user organisations, there was an outstanding non-technical presentation by Sir Clive Woodward on the "DNA of a Champion". An inspiring talk with a unique perspective of the characteristics and preparation required to achieve in sport or business.
Read more
The latest
Case study
De Vere: Modern, real-time marketing using data-rich guest profiling
De Vere had the primary goal of placing valuable guest data at the forefront of their...
Read more
Article by Amardeep Parmar
Gamification in the workplace: supercharging the employee experience to drive productivity (part 5: Explorers)
Bartle’s ‘Explorers’ player type is characterised as a group of people who enjoy the...
Read more