Blog by Ed Hague-Holmes
Cache me if you can: Location logging in Oracle B2C Service using a what3words integration
5 min read
Blog by John Dunsmuir
Browser UI Extensions: Establishing Best Practices for a Novel Framework
6 min read
Blog by Sérgio Valério
5 Analytic Tools to Elevate Your Oracle Portal Experience
In this post, we highlight 5 analytics tool features that can help you optimise customer w...
5 min read
Blog by Georgina Livie
Enhancing the employee experience: Oracle HR Helpdesk from Oracle Service Cloud
Oracle offers a flexible portal via it's Oracle HR Helpdesk solution, which opens up a wor...
4 min read
Blog by Alex Sensier
Partner Relationship Management: Reaching New Heights with Oracle PRM – Pt II
Effective PRM combines adaptive technology, seamless integration & a clear vision of b...
5 min read
Article
Partner Relationship Management: Reaching New Heights with Oracle PRM – Pt I
A tailored PRM solution can improve partner onboarding, encourage effective communication ...
4 min read
Blog by Luis Figueira
Beyond SaaS: Extending Oracle Sales Cloud
How can you get the most out of your SaaS applications? Using examples drawn from experien...
7 min read
Blog by Georgina Livie
The February 2017 Oracle Service Cloud Release Best Bits
The February 2017 Oracle Service Cloud release is in full swing! Georgina Livie (CX Cloud ...
5 min read
Blog by Louis Granger
The 21st Century customer: A proactive Customer Experience (CX) with Oracle Service Cloud
Boxfusion CX Service Cloud Consultant Louis Granger explains how proactive customer experi...
4 min read