Blogs by Chris Trueman
Chris is the Managing Director at Boxfusion Consulting as well as a co-founder. Having worked with Siebel CRM since 1999, and more latterly Oracle BI and Oracle CX Cloud, Chris is a veteran of the CRM/CX space. At Boxfusion, Chris has core responsibility for day-to-day operations.
Posted on Mon, Jul 24, 2017 @ 12:52 PM
With Boxfusion’s short-listing for the UKOUG CX/CRM Partner of the Year Award comes a chance to pause and reflect on our work over the last 7 years. Chris Trueman takes that opportunity.Read more
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Posted on Tue, Nov 03, 2015 @ 7:30 PM
Continuing our week at Oracle OpenWorld, Tuesday and Wednesday we saw a number of Oracle BI/Analytics sessions, covering both current state and roadmap functionality.
Undoubtedly the key highlight of these sessions was the Oracle Visual Analyzer, Oracle’s new agile BI visualisations solution – this product was repeatedly demonstrated across conference sessions, including the CX Keynote. Combining breath-taking visuals and simplicity of use, the Visual Analyzer is being baked into both Oracle BI Foundation and Oracle BI Cloud Service, and is also being exposed as a standalone Cloud service too (the Oracle Data Visualization Cloud Service).
Check out this blog post to find out more.Read more
Posted on Mon, Oct 26, 2015 @ 7:12 AM
Today, Boxfusion – along with a number of the leading Siebel customers – were treated to an invite-only session with George Jacob and the Siebel Product Management team at Oracle OpenWorld 2015.
This blog post sets out some of the learnings we took away from this session, focussing in particular on key roadmap items for IP2016 (and beyond).Read more
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Posted on Wed, Feb 11, 2015 @ 11:56 PM
Siebel Innovation Pack 2015 has today been announced as scheduled for release in the first half of 2015, with subsequent Innovation Packs expected to follow the same annual cycle. In this post, we set out why this change is a positive thing for Siebel customers.Read more
Posted on Mon, Sep 30, 2013 @ 5:17 PM
Business Intelligence remains one of the hottest priorities for most organisations – correspondingly we were…Read more
Posted on Tue, Sep 24, 2013 @ 5:04 PM
Boxfusion Consulting are attending the Oracle OpenWorld 2013 roadmap sessions for all of the products in which we specialise. Get in touch if you would like to hear more about what we’ve learned!Read more
Posted on Tue, Sep 24, 2013 @ 4:56 PM
One of the key items on the agenda for our visit to San Francisco and the annual Oracle OpenWorld conference was to get the lowdown on the upcoming state-of-the-art for Siebel. Almost written off by some sections of the IT press in the mid-late noughties, Siebel has undergone significant investment by Oracle in recent years, most recently with its ground-breaking new user interface, Siebel Open UIRead more
Posted on Mon, May 27, 2013 @ 4:19 PM
Boxfusion Consulting are delighted to announce that we have been selected to join the G-Cloud III Framework, enabling us to deliver cost effective Cloud consultancy services directly to Government, Health and Education in dynamic and innovative ways.Read more
Posted on Thu, Dec 13, 2012 @ 3:43 PM
We’re excited to see that the Siebel Innovation Pack 2012 (also known as Siebel 188.8.131.52), containing the new Siebel Open UI component, has been released to customers. Demand for the Pack has been high – almost all customers we have spoken to see it as an important step in Siebel’s evolution, and the clamour at the OpenWorld Open UI sessions in October shows that our customers aren’t alone.Read more
Posted on Wed, Jul 13, 2011 @ 3:33 PM
A while ago we were asked to introduce Active Directory authentication into a Siebel 8.1 and BI Publisher 10g implementation. Enabling Siebel on ADSI is straightforward – the fundamentals haven’t really changed in the last ten years – but we were curious to find out whether there were any issues in getting BI Publisher up and running with Siebel on ADSI, and indeed whether – once we had it up and running – there would be any limitations on functionality.Read more
Posted on Mon, Jul 04, 2011 @ 2:44 PM
In last week’s posting, I outlined some of the key considerations for implementing a SOA-based architecture, and explained how support for SOA could in part be achieved by considering the functional granularity of the Web Services exposed through Siebel.
This post moves on from that, covering Service Abstraction and Loose Coupling with the context of Siebel, completing the core considerations to be taken into account when exposing Siebel Web Services in a SOA environment.Read more
Posted on Mon, Jun 27, 2011 @ 12:46 PM
Over the last six years we’ve seen more and more companies implementing SOA-based architectures and including Siebel within them. With Siebel’s support for Web Services now more than seven years old – and still evolving – it is considered an application that provides straightforward support for SOA.Read more
Posted on Mon, Jun 20, 2011 @ 12:44 PM
Nowadays we regularly use Siebel Application Deployment Manager (ADM) on client sites to help them to deploy Siebel configuration to Test and Production environments. It’s fair to say that ADM is huge leap forward in terms of managing what was previously a cumbersome, time-consuming and error-prone process. Though ADM has been part of Siebel since 7.7, Siebel 8 brought with it a vastly improved architecture, improving both stability and usabilityRead more