Tag Archives: Social Relationship Management

Siebel Open UI – FAQs

Since 2012, we've been receiving enquiries from customers interested in Siebel Open UI and have been engaged in multiple Open UI implementation projects. This blog post addresses the most popular Siebel Open UI FAQs, as well as dealing with some of the misconceptions.

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Oracle RightNow CX Service Cloud Roadmap @ Oracle OpenWorld 2013

One of the most popular sessions I attended this week was undoubtedly the RightNow Cloud Service Vision & Roadmap. After a recap of the last 12 months and latest August release (which you can read about in a previous blog post), Chris Patterson (Senior Director, Cloud Product Management) took the audience through the roadmap for 2014.

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