Category Archives: Oracle Cloud
A Shift to Intelligent Mobile CRM Solutions
Speedy and intuitive workflows combined with dynamic visuals are now the staple of intelligent mobile CRM, but how are CRM solutions keeping up with these new benchmarks for innovation? Jack Dolan, CX Cloud Consultant, explores.
Read moreLuis Figueira talks to Oracle Applications User Experience (OAUX) team about Boxfusion’s success with PaaS for SaaS
Today, it’s possible to tailor SaaS applications like Oracle Sales Cloud to go way beyond the core product, giving firms the flexibility they need to tackle their unique business requirements.
Read morePartner Relationship Management: Reaching New Heights with Oracle PRM – Pt II
Effective PRM combines adaptive technology, seamless integration & a clear vision of business goals. Alex Sensier talks about customisation in more depth in the second part of a two-part blog series, drawing on a leading Oracle PRM implementation.
Read morePartner Relationship Management: Reaching New Heights with Oracle PRM – Pt I
Empowering sales teams with a carefully tailored partner relationship management (PRM) solution can improve partner onboarding, encourage effective communication and speed up the channel sales cycle. Laura Harland and Alex Sensier shed light on the benefits of PRM, drawing on a leading Oracle PRM implementation.
Read moreBeyond SaaS: Extending Oracle Sales Cloud
How can you get the most out of your SaaS applications? Using examples drawn from experience, Luis Figueira sheds light on how businesses can tackle unique business requirements by extending their Oracle SaaS applications with Java Cloud (part of Oracle PaaS).
Read moreBoxfusion recognised by Oracle as Cloud Excellence Implementer (CEI) specialists!
Boxfusion has been recognised by Oracle as Cloud Excellence Implementer (CEI) specialists in a selection of modules within Oracle CX Cloud, as part of their new CEI partner program. Laura Harland sheds light on the latest accreditations.
Read moreOracle CPQ Cloud and Sales Cloud integration: Integration users (part four)
Integrating Oracle CPQ Cloud and Oracle Sales Cloud? Doreen Nyeko, CX Cloud Consultant, expands on a few hurdles you might face during integration in the final part of her technical blog series.
Read moreOracle CPQ Cloud and Sales Cloud integration: Integration files (part three)
Integrating Oracle CPQ Cloud and Oracle Sales Cloud? Doreen Nyeko, CX Cloud Consultant, expands on a few hurdles you might come across during integration in the third part of her technical blog series.
Read moreGamification in CRM: Introducing the Concept and Practical Applications
As UX and CX consultants, we are often brought in to help with existing CRM implementations that have reached a point where employees avoid using them, with staff complaining that they are overcomplicated, are not user friendly and are a source of frustration. Organisations heavily invest in these tools to try and improve their competitiveness... Read more »
Read moreThe 21st Century customer: A proactive Customer Experience (CX) with Oracle Service Cloud
Taking the decision to implement the Oracle customer experience (CX) Service Cloud is a big step. However, the real game-changer for the business lies in the implementation of the Service Cloud so that it ticks all the CX boxes, particularly proactive CX. Watch Boxfusion's Louis Granger demonstrate how proactive CX is driving digital transformation.
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