Category Archives: Oracle Cloud

Partner Relationship Management: Reaching New Heights with Oracle PRM – Pt II

Effective PRM combines adaptive technology, seamless integration & a clear vision of business goals. Alex Sensier talks about customisation in more depth in the second part of a two-part blog series, drawing on a leading Oracle PRM implementation.

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Partner Relationship Management: Reaching New Heights with Oracle PRM – Pt I

Empowering sales teams with a carefully tailored partner relationship management (PRM) solution can improve partner onboarding, encourage effective communication and speed up the channel sales cycle. Laura Harland and Alex Sensier shed light on the benefits of PRM, drawing on a leading Oracle PRM implementation.

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Beyond SaaS: Extending Oracle Sales Cloud

How can you get the most out of your SaaS applications? Using examples drawn from experience, Luis Figueira sheds light on how businesses can tackle unique business requirements by extending their Oracle SaaS applications with Java Cloud (part of Oracle PaaS).

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Boxfusion recognised by Oracle as Cloud Excellence Implementer (CEI) specialists!

Boxfusion has been recognised by Oracle as Cloud Excellence Implementer (CEI) specialists in a selection of modules within Oracle CX Cloud, as part of their new CEI partner program. Laura Harland sheds light on the latest accreditations.

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Oracle CPQ Cloud and Sales Cloud integration: Integration users (part four)

Integrating Oracle CPQ Cloud and Oracle Sales Cloud? Doreen Nyeko, CX Cloud Consultant, expands on a few hurdles you might face during integration in the final part of her technical blog series.

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Oracle CPQ Cloud and Sales Cloud integration: Integration files (part three)

Integrating Oracle CPQ Cloud and Oracle Sales Cloud? Doreen Nyeko, CX Cloud Consultant, expands on a few hurdles you might come across during integration in the third part of her technical blog series.

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Gamification in CRM: Introducing the Concept and Practical Applications

As UX and CX consultants, we are often brought in to help with existing CRM implementations that have reached a point where employees avoid using them, with staff complaining that they are overcomplicated, are not user friendly and are a source of frustration.  Organisations heavily invest in these tools to try and improve their competitiveness... Read more »

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The 21st Century customer: A proactive Customer Experience (CX) with Oracle Service Cloud

Taking the decision to implement the Oracle customer experience (CX) Service Cloud is a big step. However, the real game-changer for the business lies in the implementation of the Service Cloud so that it ticks all the CX boxes, particularly proactive CX. Watch Boxfusion's Louis Granger demonstrate how proactive CX is driving digital transformation.

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Five of the best features in the November 2016 Oracle OPA release

  Recently, Oracle released the November version of Oracle Policy Automation (OPA). A great amount of effort has gone into this release, with the introduction of what is called ‘the next generation interview’. This latest interview development has an emphasis on making interviews more dynamic, improving the navigation and adding more styling options. Furthermore, a... Read more »

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Oracle CPQ Cloud and Sales Cloud integration: SSO (part two)

This blog post is the second in a series of technical blogs exploring a few interesting scenarios that you may come across if you decide to integrate Oracle Configure, Price and Quote (CPQ) Cloud and Oracle Sales Cloud. If you’d like to read the other posts within this series, please click the links below: Part... Read more »

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